Shipping policy
Thank you for choosing Jasperware as your preferred watch brand. We are committed to delivering exceptional products and services to our valued customers. Below is our shipping policy to provide you with a seamless and delightful shopping experience.
1. Shipping Timeframe
We strive to process and ship all orders within 2-4 business days from the date of purchase. Once your order is dispatched, you can expect delivery within 5-10 business days. Please note that shipping times may vary based on your location and any unforeseen circumstances.
2. Order Tracking
For your convenience, we provide order tracking on all shipments. Once your order is dispatched, you will receive an email containing the tracking information. You can use this tracking number to monitor the progress of your shipment until it reaches your doorstep.
3. Shipping Partners
We have partnered with reputable shipping carriers to ensure safe and timely deliveries. Our shipping partners are chosen based on their reliability and ability to handle delicate items like watches with the utmost care.
4. Shipping Charges
At Jasperware, we offer FREE shipping for all orders within our delivery zones. However, for orders outside these zones or for special delivery requests, additional shipping charges may apply. You will be informed of any applicable shipping charges during the checkout process before making payment.
5. Shipping Address
Please ensure that you provide accurate and complete shipping information during the checkout process. We are not responsible for any delays or non-delivery caused by incorrect addresses or other factors beyond our control.
6. Delivery Attempts
Our shipping partners will make reasonable attempts to deliver your package to the provided address. If they are unable to deliver on the first attempt, they may make subsequent attempts or leave a notification for further instructions. It is essential to ensure someone is available to receive the package at the given address during the delivery window.
7. International Shipping
Currently, Jasperware offers shipping within our domestic delivery zones only. We do not support international shipping. However, we are continuously exploring options to expand our shipping coverage in the future.
8. Delivery Delays
While we make every effort to deliver your order within the specified timeframe, there might be unforeseen circumstances that could lead to delays. If your package is subject to any significant delays, we will notify you via email or phone to keep you informed about the status of your order.
9. Order Status and Support
For any questions regarding your order or its status, please contact our customer support team at support@salmon-kudu-986791.hostingersite.com or call our helpline at 8848856872. Our dedicated team is available to assist you with any queries or concerns.
By placing an order with Jasperware, you agree to adhere to our shipping policy. We recommend reviewing this policy regularly as it is subject to change based on business requirements and improvements in our shipping processes.
Thank you for choosing Jasperware as your trusted watch brand. We look forward to serving you with the best products and services. Happy shopping!